Shipping and Tracking
All U.S. orders over $50 will receive FREE U.S. POSTAL SERVICE MAIL SHIPPING. This does not apply to Canada and International shipments or countries located outside of the U.S. Shipping costs will be quoted based on the shipping address provided on the checkout page.
For orders under 13 oz we offer U.S. Postal Service First Class Shipping. Once orders are processed the delivery time for USPS First Class Mail is 1-3 business days. For orders over 13 oz the shipping selection to use USPS Priority Mail (1-3 business days), USPS Retail Ground (2-8 business days) or FedEx2Day (2 business days*) and the associated shipping quotes will be available for selection on the checkout page.
Order Status - We process orders multiple times throughout the day (Monday through Saturday), excluding holidays. Orders will be processed 1-2 business days unless there is a problem with your order (shipping address, out of stock item, etc.)
Successfully placed orders receive an e-mail receipt with your order details. If you do not receive this item, please check your SPAM folder or contact us for confirmation.
If you need to modify your order, please contact us immediately via e-mail. We will not be able to make changes to your order after your order has shipped. Orders cannot be canceled once they are placed.
PO Boxes & APO Addresses - We are able to ship to PO Boxes and APO addresses using USPS Flat Rate or FedEx Ground shipping method. Please make sure to select this shipping method and enter all the details needed to deliver the item(s) using this method (box number, military routing information, etc.).
Alaska & Hawaii Addresses* - An additional day needs to be added to the shipping method selected. For example, FedEx 2Day takes 2 business days except when shipping to Alaska or Hawaii it's 3 business days.
Tracking Your Order - Once your order has been shipped, you will receive an e-mail with your tracking information.
Easy Returns & Exchanges
We hope you love your purchase. At Everything Cards & Vintage Boutique, we're committed to you, our customers.
Our return policy is for a refund or store credit. If you would like to exchange your item for a different size, you will be issued a refund or store credit that you can then use to purchase the new size. Our products move quickly and we are unable to guarantee the size/item will be in stock by the time we get your return back. We are unable to hold items.
Items are eligible for return if:
- All items are un-worn, un-washed, un-altered, un-damaged and have the original tags still attached
- Items are received within 14 days from the date you receive your shipment.
- All items are free of make-up, deodorant, perfume, or other stains.
Note ALL sale merchandise is a FINAL SALE.
If your return does not meet the above criteria, do NOT attempt to return it. It will be shipped back to you and is subject to additional shipping costs.
If something doesn't meet your expectations, we're committed to doing our best to help you find a solution. If you receive incorrect merchandise or merchandise you believe to be defective, please contact us. All claims must be made within 14 days of the date you receive your shipment.
To return an item using the automated 'Find Your Order' page, please refer to the Order Email received or click here. Then enter your order number (without the # and preceding zeros before the number) and zip code. A return label will be generated for printing allowing you to return the selected items.
NOTE: For customers whom purchased through our Facebook Group Page, please refer to the instructions below.
Return an item using the automated 'Find Your Order' page, please click here. Then enter your order number including the ECVS preface (ex. ECVS101) and zip code. A return label will be generated for printing allowing you to return the selected items.
To return an item manually, please email us at email@example.com with your order number. Customer Service will respond with an RMA # and Return Label. Print and attach the Return Label to the outside of your box and mail it to:
Everything Cards & Vintage Boutique
17714 Netherby Lane
Richmond, Texas 77407
Also, we suggest that you send items back using USPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us.
Once we receive your items they will be processed within 3-5 business days at which time you will be issued a refund or store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at firstname.lastname@example.org.
If you have received an item as a gift, you may obtain an in-store merchandise credit. If you wish to return a gift item, please follow the same return instructions. Returned gift items will be issued as a store credit only.
All policies are subject to change.